State Farm® Insurance Agent Staci Howell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marie Gonzales
February 17, 2026
"I recommend State Farm to anyone looking for an insurance company, or someone like me who was looking to switch companies due to their high rates. Staci and Ryan have been absolutely amazing!! The switch was very easy!! As a matter of fact they took care of the entire process in a very timely manner. Ten out and of ten!! Should you decide to get their services please tell them I sent you!!"
"Marie, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you - Staci"
Evonne Joseph
February 12, 2026
"Great company and prices!!"
"Evonne, thank you for the five-star review! We appreciate your support!
- Staci"
Justin Crump
February 11, 2026
"Worked with Brendan to get better home and auto rates. Easy and professional process."
Pumpkin Pie
February 9, 2026
"Staci and team are quick to respond, friendly, and offered competitive prices for rental insurance."
"I’m happy to hear we could help you with a positive insurance experience!
- Staci"
Marchandra Gaddy
January 24, 2026
"I would recommend this agency to everyone. Had I known about them before I would have saved money a long time ago ."
"Marchandra, your recommendation is the best compliment our team can receive! - Staci"
Shadarius Covington
January 23, 2026
"Really responsive and helping!!"
"Shadarius, our goal will always be to leave you with a satisfying experience! - Staci"
Noah Kaiss
January 21, 2026
"Brendan was very helpful and nice to work with."
"Noah, thank you for the five-star review! We appreciate your support!
- Staci"
Josh Burg
January 13, 2026
"Such a lifesaver, to say the least. Nationwide was not on our side, but when we switched to State Farm, we got even more coverage for lower rates. Highly recommended! Thank you, thank you, and thank you again."
"Josh, thank you for the 5 stars! We're so glad we could help and appreciate your support! - Staci"
Tony Whiting
January 8, 2026
"Ryan made our transition from one insurance company to State Farm so easy. I highly recommend State Farm to everyone"
"Tony, thanks for the 5-star rating! We're grateful for your trust in us. - Staci
"
Rohan Arora
January 6, 2026
"The service provided is exceptional. The quote was promptly received, and the team was highly responsive and accommodating. They consistently keep me informed about any updates or new offers. I highly recommend this service."
"Rohan, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Staci"
Stephen M
December 31, 2025
"I was a customer of a major discount carrier for over 15 years and had my first claim this month (not my fault). You purchase insurance through the website and not through an agent. Big mistake. The customer service I received from the adjuster was horrible for my first claim. When I was struggling with this adjuster to get assistance with a body shop, I told him that if he cannot help me, I will switch insurance companies. His response, "that's fine." I honestly couldn't believe this response being in customer service oriented job.
So after dealing with this company that does not have assigned agents, I decided it was time to find a company with an agent. I found Ms. Howell when I requested a quote through State Farm. Night and day customer service. Her associate Brendan was extremely helpful and responsive setting me up with a policy. Prompt and polite communication.
I always thought that if I circumvented an agent and purchased a policy directly from a a discount carrier that I would save money. I was wrong as my policy with State Farm was cheaper with more coverage. Additionally, now have peace of mind that if I ever need help or need to file a claim that I have an actual point of contact.
I will recommend this agency to friends and family."
"Stephen, thank you so much for taking the time to share your experience. We’re really glad you found the personal service and support you were looking for with our team. My team and I truly appreciate your kind words. We’re grateful for your trust and referrals, and we’re always here whenever you need us! - Staci "
El Garfo
December 16, 2025
"Ryan Stokley is amazing!"
"We're so grateful for your 5-star review! - Staci"
Tim Rape
December 8, 2025
"Great customer service, always willing to help."
"Tim, thank you for the positive feedback! - Staci"
Erik Winkler
November 18, 2025
"Working with Brendan has been great. Very easy going, no hard annoying sales pitches, just solid reliable service. The follow up from the whole team as a new member has been on point."
"Erik, thank you for taking a moment to share your positive experience with us! - Staci"
Roman Komlev
November 14, 2025
"Great service, reasonable price."
"Roman, thank you for trusting us! - Staci"
Joel Pressley
October 13, 2025
"Have always been very responsive to my needs"
"Joel, thank you! We appreciate your continued trust! - Staci"
Melissa F
September 24, 2025
"The team here is amazing! I moved here from TX and they have been so helpful with all my insurance needs. Great team!"
"Thank you so much, Melissa! My team and I are always here to help. - Staci"
Betty Polk
August 28, 2025
"If you need insurance this is the way to go . The staff are amazing in helping with all of your insurance needs, give state farm a try you want be disappointed ."
"Betty, my team and I are always here to serve you and your insurance needs! - Staci"
Billy Wagner
August 27, 2025
"Staci and her team are truly professional. Everyone continually reach out to ensure our stated insurance coverage reflects household needs and immediate assistance is offered for changes when applicable. When I have questions about anything or a requested call back, Staci's team are prompt to both return calls and answer all questions asked. As the renewal time approached, I received a courteous call this week to review several options and this helped very much. Thanks again to the team @ Staci Howell - State Farm, Monroe NC."
"Billy, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Staci"
Javon Forney
July 30, 2025
"Hunter is very professional and kinda. Compassionate about his career and with helping others. He has checked in with me and made me feel like a valued customer. Easy to reach and never disappointed, they always find a credible solution for my problems. I would recommend Staci Howell State Farm Insurance to my family, friends, and even strangers. This has been by far the best experience I've had with an insurance company!"
"Javon, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Staci"
Oz NC
July 15, 2025
"Very friendly and very helpful
Happy to be doing business with State Farm"
"Oswaldo, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Staci"
kspals
July 3, 2025
"We moved into are from out of state. Staci’s office was very helpful in getting all of our insurance switched over to them."
"Kspals, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Staci"
Cheryl Jepson
June 27, 2025
"I was having issues with payment due to bank error. Priscilla was so great. She processed my payment over the phone and set me up for Auto-Pay. Thanks Priscilla for your professionalism and while being so kind and understanding at the same time."
"Cheryl, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Staci"
Jerry Foster
June 4, 2025
"Great staff and very patient with there clients!!!!!"
"Jerry, it is always our mission to always provide you with excellent customer care. We appreciate your time and business! Thank you! -Staci"
Kristen Annan
March 5, 2025
"I have been insured with Staci Howell State Farm for a few years now. I am so thankful for the wonderful customer service and very excited for the second location in Monroe! 😊"
"Kristen, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Staci"